Get a Quote

Service Level Agreement

Last Updated: February 5, 2026

This Service Level Agreement (“SLA”) outlines the service standards, responsibilities, and performance commitments provided by Seobliz.com (“we,” “us,” or “our”) to our clients (“you,” “client”). This SLA applies to all SEO services offered by Seobliz.

By purchasing or using our services, you agree to the terms of this SLA along with our Terms and Conditions.

Scope of Services

Seobliz provides SEO-focused digital services only, including but not limited to:

  • Keyword research and SEO strategy
  • On-page and technical SEO
  • Content optimization and creation
  • Local SEO and Google Business Profile optimization
  • Link building and authority growth
  • SEO reporting and consultations

Service scope depends on the selected plan (Starter, Growth, or Ultimate).

Service Availability & Support

We aim to provide reliable and consistent service availability:

  • Email Support: Available on business days
  • Live Chat Support: Available via our website
  • Response Time:
    • General inquiries: within 24–48 business hours
    • Support-related issues: within 24 business hours

Response times may vary during holidays or peak workload periods.

Onboarding & Setup Timeline

After successful payment:

  • Onboarding begins within 24–48 business hours
  • Initial SEO audit and strategy setup is completed within 5–7 business days, subject to receiving required access and information from the client

Monthly Deliverables Commitment

Seobliz commits to delivering SEO tasks on a monthly basis according to the selected plan, including:

  • Planned SEO optimizations
  • Content-related deliverables
  • Link building activities
  • Performance tracking and reporting

Deliverables are based on effort, scope, and best practices — not guaranteed outcomes.

Reporting Standards

  • Monthly SEO reports are provided via email or dashboard
  • Reports include completed tasks, performance insights, and recommendations
  • Bi-weekly reports are provided where included in the plan

Reports reflect progress and actions taken, not guaranteed rankings.

Performance Disclaimer

SEO results depend on multiple external factors such as:

  • Search engine algorithm updates
  • Market competition
  • Website history and technical condition
  • Client cooperation and implementation

Seobliz does not guarantee specific rankings, traffic increases, leads, or revenue.

Revisions & Optimization Requests

  • Unlimited revisions are included within the scope of the selected plan
  • Revisions do not cover additional services outside the plan
  • Requests must align with SEO best practices and feasibility

Client Responsibilities

To maintain service quality and timelines, clients agree to:

  • Provide timely access to required platforms and tools
  • Respond promptly to queries and approvals
  • Avoid black-hat or prohibited SEO practices
  • Follow SEO recommendations where applicable

Delays caused by client-side inaction do not extend service timelines.

Service Interruptions & Limitations

Seobliz shall not be held responsible for delays or interruptions caused by:

  • Client delays or lack of communication
  • Third-party tools, hosting providers, or platforms
  • Search engine updates or penalties
  • Events beyond reasonable control (force majeure)

Service Suspension or Termination

Services may be suspended or terminated if:

  • Payments are overdue
  • Client violates terms or engages in unethical practices
  • Legal or compliance issues arise

No refunds will be issued in such cases.

Minimum Engagement Period

All SEO services require a minimum 3-month engagement. While this is mandatory, a 6-month commitment is strongly recommended for optimal and sustainable results.

Limitation of Liability

Seobliz’s liability under this SLA is limited to the amount paid by the client in the most recent billing cycle. We shall not be liable for indirect, incidental, or consequential damages.

SLA Modifications

Seobliz reserves the right to update or modify this SLA at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of services indicates acceptance of the updated SLA.

Contact Information

For any questions regarding this Service Level Agreement, please contact us: